API and Portal issues

Incident Report for CacheFly

Resolved

This incident has been resolved.
Posted Aug 04, 2026 - 13:00 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2026 - 08:27 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 04, 2026 - 05:42 CDT

Investigating

We are currently investigating an issue with the API and the Portal, as well as potentially related services.
Posted Aug 04, 2026 - 03:49 CDT
This incident affected: API, Customer Portal, and Reporting / Log Delivery.