All Systems Operational
CDN Delivery - Africa & Middle East Operational
CDN Delivery - APAC Operational
SYD1 ? Operational
TKO1 ? Operational
SIN1 ? Operational
HKG1 ? Operational
BOM1 ? Operational
MEL1 ? Operational
PER1 ? Operational
CDN Delivery - Europe Operational
CDN Delivery - North America Operational
CDN Delivery - South America Operational
Origin - FTP Operational
Origin - SSH Operational
Customer Portal Operational
API Operational
Reporting / Log Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 30, 2021
Resolved - Logs continue to be delivered real-time and the latency on generating reporting data in the panel has returned to normal speed.
Jul 30, 14:12 CDT
Identified - The issue has been identified and a fix implemented. The backlog is being cleared as fast as possible.
Jul 29, 08:50 CDT
Investigating - We are currently seeing a backlog of customer logging information.
Jul 29, 08:49 CDT
Jul 29, 2021
Completed - The scheduled maintenance has been completed.
Jul 29, 03:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 CDT
Scheduled - Our Toronto PoP will be offline as we upgrade our switching and power equipment. During this time, traffic will be rerouted to the next nearest PoP, and customers should see no interruption of service.
Jul 26, 00:27 CDT
Jul 28, 2021
Completed - The scheduled maintenance has been completed.
Jul 28, 00:06 CDT
Update - Scheduled maintenance in IAD is taking longer than expected, but we expect to be completed shortly.
Jul 27, 23:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:01 CDT
Scheduled - We'll be performing maintenance at our Washington, DC PoP to improve network throughput and latency. During this time, traffic will be rerouted to the next nearest PoP, and customers should see no interruption of service.
Jul 26, 00:13 CDT
Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 04:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 CDT
Scheduled - Our São Paulo, Brazil PoP will be offline as we upgrade our network hardware. During this time, traffic will be rerouted to our next nearest PoP, and customers should see no interruption of service.
Jul 25, 23:41 CDT
Jul 26, 2021
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Resolved - Temperatures have returned to normal ranges and our carrier connections have stabilized; we've placed the POP back into production.
Jul 23, 12:23 CDT
Monitoring - The initial temperature increase was due to an outage with the utility who provides water to the chiller plant, utility service has been restored and temperatures have started to trend downward however we're waiting for temperatures to stabilize before returning the POP to production.
Jul 23, 08:27 CDT
Investigating - At approximately 07:00 UTC today, our colocation provider in Denver began to see an increase in tempearture in the datacenter due to a problem with the chiller plant. At 08:38 UTC we began to see critical temperature levels on our devices and removed the PoP from production. Traffic is still bypassing the DEN1 POP while we wait for further information/resolution from our provider.
Jul 23, 08:10 CDT
Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 19:13 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 16:03 CDT
Scheduled - Our Amsterdam PoP will be offline while we upgrade our network equipment to allow for future expansion. During this time, traffic will be rerouted to the next nearest PoP.
Jul 21, 11:30 CDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.