CacheFly Status

All Systems Operational

CDN Delivery - Africa & Middle East Operational

CDN Delivery - APAC Operational

SYD1 Operational

TKO1 Operational

SIN1 Operational

HKG1 Operational

BOM1 Operational

MEL1 Operational

PER1 Operational

CDN Delivery - Europe Operational

CDN Delivery - North America Operational

CDN Delivery - South America Operational

Origin - FTP Operational

Origin - SSH Operational

Customer Portal Operational

API Operational

Reporting / Log Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 30, 2021

Backlog of customer logging information

Resolved - Logs continue to be delivered real-time and the latency on generating reporting data in the panel has returned to normal speed.
Jul 30, 14:12 CDT

Identified - The issue has been identified and a fix implemented. The backlog is being cleared as fast as possible.
Jul 29, 08:50 CDT

Investigating - We are currently seeing a backlog of customer logging information.
Jul 29, 08:49 CDT

Jul 29, 2021

Toronto PoP Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 03:49 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 CDT

Scheduled - Our Toronto PoP will be offline as we upgrade our switching and power equipment. During this time, traffic will be rerouted to the next nearest PoP, and customers should see no interruption of service.
Jul 26, 00:27 CDT

Jul 28, 2021

Washington DC PoP Maintenance

Completed - The scheduled maintenance has been completed.
Jul 28, 00:06 CDT

Update - Scheduled maintenance in IAD is taking longer than expected, but we expect to be completed shortly.
Jul 27, 23:02 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:01 CDT

Scheduled - We'll be performing maintenance at our Washington, DC PoP to improve network throughput and latency. During this time, traffic will be rerouted to the next nearest PoP, and customers should see no interruption of service.
Jul 26, 00:13 CDT

Jul 27, 2021

São Paulo PoP Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 04:07 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 CDT

Scheduled - Our São Paulo, Brazil PoP will be offline as we upgrade our network hardware. During this time, traffic will be rerouted to our next nearest PoP, and customers should see no interruption of service.
Jul 25, 23:41 CDT

Jul 26, 2021

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Denver PoP offline

Resolved - Temperatures have returned to normal ranges and our carrier connections have stabilized; we've placed the POP back into production.
Jul 23, 12:23 CDT

Monitoring - The initial temperature increase was due to an outage with the utility who provides water to the chiller plant, utility service has been restored and temperatures have started to trend downward however we're waiting for temperatures to stabilize before returning the POP to production.
Jul 23, 08:27 CDT

Investigating - At approximately 07:00 UTC today, our colocation provider in Denver began to see an increase in tempearture in the datacenter due to a problem with the chiller plant. At 08:38 UTC we began to see critical temperature levels on our devices and removed the PoP from production. Traffic is still bypassing the DEN1 POP while we wait for further information/resolution from our provider.
Jul 23, 08:10 CDT

Jul 22, 2021

No incidents reported.

Jul 21, 2021

Amsterdam PoP Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 19:13 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 16:03 CDT

Scheduled - Our Amsterdam PoP will be offline while we upgrade our network equipment to allow for future expansion. During this time, traffic will be rerouted to the next nearest PoP.
Jul 21, 11:30 CDT

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.